Privacy Statement

 

Information Collection & Use

Registration

In order to use this e-commerce portion of this web site, you must first complete the registration form and create a user name and password.  During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest. 

 

Tooth Tastes Inc is the sole owner of the information collected on tannerstastypaste.com. Tooth Tastes Inc collects personally identifiable information from our users at several different points on our Web site.

 

Orders

If you purchase a product from us, we request certain personally identifiable information from you on our order form/ registration form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). 

 

We use this information for billing purposes and to fill your orders.  If we have trouble processing an order, we will use this information to contact you. Typically, you will be contacted via e-mail as a first option and then by telephone if a response is not received via e-mail within 24 hours.

 

 

Tell-A-Friend

If you choose to use our referral service to tell a friend about our site or a specific product on our site, we will ask you for your friend’s name and email address.  We will automatically send your friend a one-time email inviting him or her to visit the site. Tannerstastypaste.com does not store this information. 

 

Uses of Information

Your registration is held confidentially and will not be shared with third parties. Tanner’s Tasty Paste will only use your contact information to complete the requirements of our e-commerce store.

 

Communications from the Site

 

Special Offers and Updates

Newsletters pertaining to updates, sales, and special items may be sent to you via e-mail after completing our online registration. However, you may opt out of this at any time by contacting our Sales department at sales@tannerstastypaste.com 


Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so.  For instance, if our service is temporarily suspended for maintenance, we might send you an email. 

 

Generally, you may not opt-out of these communications, which are not promotional in nature.  If you do not wish to receive them, you have the option to deactivate your account.

 

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password.  We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

 

Profile

We store information that we collect through cookies, log files, and clear gifs to create a “profile” of your preferences.  We may tie your personally identifiable information, and [or] your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you. 

 

We DO NOT share your profile with other third parties

 

Supplementation of Information

In order to provide certain services to you, we may on occasion supplement the personal information you submitted to us with information from third party sources.

 

ID / Address Verification

We use our Authorize.net Merchant and Credit Card services to verify your identity, address, and credit card information in order protect us and you as the customer from fraud.

 

 

Log Files

As is true of all Web sites, we gather certain information automatically and store it in log files.  This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data. 

 

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. 

 

We do not link this automatically-collected data to personally identifiable information.  However, IP addresses are tied to personally identifiable information to protect both tannerstastypaste.com and you from fraud.

 

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site to provide shopping cart functionality. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

 

We use session cookies to make it easier for you to navigate our site and provide functionality. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

 

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as the e-commerce shopping cart will be limited.

 

Access to Personally Identifiable Information

 

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member ‘Account’ page or by emailing our Customer Support at customerservice@tannerstastypaste.com.

 

Security

The security of your personal information is important to us.  When you enter sensitive information such as your credit card number or username and password on our registration, order forms, or log on, we encrypt that information using secure socket layer technology (SSL).  To learn more about SSL, go to http://www.thawte.com/

 

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

In addition, all personal information, credit card numbers, etc are also encrypted when stored in our database. If you have any questions about security on our Web site, you can send an email to us at customerservice@tannerstastypaste.com 

 

Business Transitions

In the event Tooth Tastes Inc goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.  You will be notified via e-mail or the information will be listed as a prominent notice on our Web site for 30 days before any such change in ownership or control of your personal information.

 

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 

 

We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

 

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at:

 

e-mail: customerservice@tannerstastypaste.com

phone: 1-866-83-TASTY (1-866-838-2789)

mail:     Tooth Tastes Inc.,

            1227 6th Street

            Manhattan Beach, CA 90266-6009